JHS 157 Public access terminals in public administration
The recommendation aims to give public actors instructions on the procurement of public access terminals and related software and services, and on the introduction, location, use, management and maintenance of terminals. The recommendation divides public access terminals into network terminals and more sophisticated terminals for online transactions. The former are designed mainly for the use of the Internet, for example to search information, and the latter for more demanding online transactions. The aim has been to take account of any special groups as well as possible, particularly when defining the configuration of terminals used for demanding online transactions. The recommendation applies to all Government agencies and public bodies that provide customers with public access terminals.